Collab.com Feature

Collab provides next generation Cloud Contact Center powered by AI to over 600+ customers in 70+ countries. Collab delivers Digital Transformation to businesses for +15 years, alongside a solid network of partners

Omnichannel management of voice, video, e-mail, instant messaging and social media in the same interface

• WebRTC based, available in any browser

• Self-service via IVR and Bots

• Advanced Reporting features in real time

• Quality monitoring with Speech Analytics

• Voice & Screen Recording

• Intelligent routing