Cordless Feature

Cordless is an AI-powered contact center solution that helps customer support teams provide better service over the phone.

Key features include:

• Automatic call transcription: Transcribes calls in real-time, saving time and improving accuracy

• Conversation intelligence: Analyzes calls to provide insights into customer behavior and preferences

• Sentiment analysis: Determines the emotional tone of a call to help agents respond appropriately

• And much more!

Cordless is an ideal fit for businesses that want to improve customer experience over the phone.

Use cases:

• Customer support: Provides agents with the tools they need to handle customer inquiries with ease

• Sales: Helps sales teams close deals more effectively by providing insights into customer needs and preferences

• Marketing: Provides valuable data on customer behavior and preferences that can be used to improve marketing campaigns