Viff.ai Feature

Viff generates personalized, contextual, and courteous responses to reviews from hotel guests. It learns the tone and brand voice of the user and generates responses in the same consistent voice.

• Respond instantly: Responding to reviews can be difficult when staff has 100 things to do. Viff learns your tone and brand voice from the initial inputs. Craft accurate responses instantly and respond consistently to all guest reviews.

• Improve reputation: 87% of travelers are more likely to book when businesses respond to reviews. Responses make you stand out and instill confidence in travelers researching their next stay.

• Increase Booking: Our customers have experienced 5x jumps in booking volumes and 67% improved TripAdvisor ranking, after just 6 months of responding consistently to all reviews.